Legal Notice

1. Publisher of this website

CLIC GAUCHE
Limited liability company with a capital of €10,000, registered with the Paris Trade and Companies Register under number 512850421
Intra-community VAT: FR34512850421
Registered office: 9 rue de l’Arc de Triomphe – 75017 Paris
Email: internet@clic-gauche.com
Website: www.clic-gauche.com

2. Hosting Provider

AMEN
Address: AMEN SASU, 12-14, Rond-Point des Champs-Élysées 75008 Paris
Tel: 0 811 88 77 66
Email: via the “Contact Us” section of the website www.amen.fr

3. Website Information Officer

Website name: Château de Massillan
Company: SAS Domaine de Massillan
Share capital: €924,456
Registered office: 730 chemin de Massillan, 84100 Uchaux, France
RCS: Avignon 798 889 077 00011
Intra-community VAT No.: FR70 798 889 077 00011
Phone: +33 (0)4 90 40 64 51

4. Applicable Law and Competent Jurisdiction

These legal notices are governed by French law. Any dispute relating to the use of this website
will be subject to the jurisdiction of French courts, under ordinary law conditions.
If you have any questions regarding these legal notices, you can contact us using the details provided above.

5. Intellectual Property

All content on this website (texts, images, graphics, logos, icons, videos, etc.) is the exclusive property
of the website owner or is used with authorization. They are protected by French
and international intellectual property laws.
Any reproduction, representation, modification, publication, adaptation, in whole or in part, of the content of this website,
regardless of the means or process used, is strictly prohibited, unless prior written authorization is obtained from the
website owner.

Legal Information and Associated Procedures

1. When and how to contact the mediator?

After contacting customer service and in the absence of a satisfactory response within 1 month, the client may contact the Tourism and Travel Mediator, whose contact details and referral procedures are available on their website: www.mtv.travel.

In the event of a dispute between the professional and the consumer, they will endeavor to find an amicable solution. Failing an amicable agreement, the consumer may free of charge contact the consumer mediator affiliated with the professional, within one year from the date of the written complaint addressed to the professional.

The professional is obliged to provide the consumer with the contact details of the organization to which they are affiliated.

2. Telephone Solicitation

According to Article L.223-2 of the Consumer Code:
“When a professional is required to collect telephone data from a consumer,
they must inform the consumer of their right to register on the telephone solicitation opt-out list.”
The client can exercise their right to object to telephone solicitation by registering on Bloctel: https://www.bloctel.gouv.fr.

3. Right of Withdrawal

Article L. 221-28 of the Consumer Code states: “The right of withdrawal cannot be exercised for contracts: (…)12° For the provision of accommodation services, other than residential accommodation, goods transport services, car rental, catering, or leisure activities that must be provided on a specific date or during a specific period; […]”

4. Dispute Resolution

In the event of a dispute, the consumer is invited to first seek an amicable solution with the establishment.
Failing an amicable agreement:

  • the consumer may contact the Tourism and Travel Mediator under the conditions described above;
  • they may also lodge their complaint on the European online dispute resolution platform: https://ec.europa.eu/consumers/odr.
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Palais des Papes d'Avignon au coucher du soleil, site historique proche du Château

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Popes' Palace in Avignon at sunset, a historic site near the Château

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